You have the right to withdraw from this contract, retracting your purchase within a period of 15 calendar days without the need for justification. The withdrawal period will expire 15 calendar days from the day that you or a third party indicated by you, other than the carrier, acquired material possession of the goods. To exercise the right of withdrawal, you must notify us, by contacting Customer Service: By e-mail: or by Telephone 650 147 787, your decision to withdraw from the contract through a statement unequivocal (for example, a letter sent by post, fax or email). Customer Service will inform you of the procedure to follow. To comply with the withdrawal period, it is sufficient that the communication regarding the exercise by you of this right is sent before the corresponding period expires. Consequences of withdrawal:

In the event of withdrawal by you, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive delivery method). that we offer) without undue delay and, in any case, no later than 15 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to make said reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; in any case, you will not incur any expenses as a result of the reimbursement. We may withhold reimbursement until we have received the goods, or until you have provided proof of return of the goods, depending on which condition is met first.

You must return or deliver the goods directly to us, without undue delay and, in any case, no later than 7 calendar days from the date on which you notify us of your decision to withdraw from the contract. The deadline will be considered met if you return the goods before the deadline has expired. You must bear the direct cost of returning the goods.


If the buyer receives a damaged, defective or incorrect product, he has the right to claim its return or replacement within a maximum period of 7 days from the date of receipt.

To do this, the buyer must contact Customer Service by e-mail: By telephone to the number 650 147 787 in which the Customer Service will inform you of the procedure to follow so that you can detail the reasons for the return.

The refund of the amount paid will not proceed in those products that are not in the same conditions in which they were received and in their original packaging, or that have been used beyond the mere opening of the product.

Any return must be notified to CD Next Play Sports by any legally accepted method that can be proven and, in any case, by returning the products received. CD Next Play Sports will check all damaged or defective products that are returned. If it is considered that the returned product has defects attributable to the buyer, CD Next Play Sports reserves the right to invoice any associated expense, sending the damaged machine back together with a report detailing the reasons why the return is not applicable. return of it.

In case of proceeding, CD Next Play Sports will send you another one with the same or, failing that, superior characteristics. Likewise, CD Next Play Sports will be responsible for the shipping and/or collection costs at your home and for replacing it, without additional charges.